Unable to Recognize Computer error message

Question: "Why do I get the "We are unable to recognize the computer you are signing in from" message?"

Piedmont Credit Union employs strong security and encryption measures to prevent theft and fraudulent activity.  This feature requires extra security measure such as the answering of specific questions before it will allow access to your accounts.  This is called Multi-Factor Authentication (MFA).

You may get this message if you recently emptied or deleted your web browser's cookies.

Click here to learn more about MFA and Read our Frequently Asked Questions about MFA.