"Unable to Recognize Computer" message

Question: "Why do I get the "We are unable to recognize the computer you are signing in from" message?"

Piedmont Credit Union employs strong security and encryption measures to prevent theft and fraudulent activity.  This feature requires extra security measure such as the answering of specific questions before it will allow access to your accounts.  This is called Multi-Factor Authentication (MFA). ... keep reading...

Cancel an Online Billpay Payment

Question: How do I cancel an Online Billpay Payment?

First logon to Billpay and click on the "Payments" menu, then choose "Scheduled Payments".  Then find the payment that you want to cancel and click "Stop". Then click "Stop Payment" to confirm that you want to stop this payment.

If the payment you want to stop does not appear then it may be too late to stop it.  Use the Billpay online chat feature or call Billpay to speak directly with a Billpay representative. ... keep reading...

Multi-Factor Authentication

The purpose of MFA
Piedmont Credit Union wants to offer the best possible protection for our NetBranch online account access. Multi-Factor Authentication (MFA) provides NetBranch users with enhanced
security features to ensure that your personal information stays secure and confidential. ... keep reading...


E-Statements are a fast, easy, and convenient way to receive your regular monthly or quarterly statements.  They are usually available online by the second business day of the month whereas mailed statements usually arrive by the middle of the month.  This service is free and E-Statements show your last three statements.  You can view them online, save them to your computer, or print them out too. ... keep reading...

Winter 2009 Newsletter

In this issue...

  • Credit Union Pioneers
  • 'Owe' vs. 'Own' - Using Debt Wisely
  • Budgeting Worksheet
  • Three Useful NetBranch Links
  • New Federal Share Insurance Limits

December 2008 - Special Edition Newsletter

In this issue...

  • Holiday Tips
  • Accessing Your Money
  • December Deals
  • Help for the Homeless

Guide to Billpay Features, Part 2, Email Payments

Even though I work at the credit union I rarely visit a teller to get cash or make deposits. Now, I love our tellers, they’re wonderful people! I just don’t think about my own finances at work. So I can’t count the times I’ve carried my wife’s paycheck around in my front pocket for several days before finally just leaving it in the night drop box! (Direct deposit is not an option for her.) ... keep reading...

A Brief Guide to Billpay Features, Part 1

This week our Online Bill-pay received a few updates including some new features and just a few things might look a bit different than before. There really aren’t any sweeping changes to the way transactions are processed. It is as reliable as ever and best of all it is still free! Probably the most obvious change is the former “Make a Single Payment” screen. Here is an example of what it used to look like: ... keep reading...

Spring 2007 Newsletter

In this issue...

  • Annual Meeting, introducing Money Monkey.
  • Scholarship Applications now available.
  • Use your tax refund, get loan rate discounts.
  • A call for volunteers to help with the Kid's Club
  • New NetBranch Security Features
  • Computer Loans
  • Have you moved recently?
  • Quotes about Online Billpay

Fall 2006 Newsletter

In this issue...

  • NetBranch and Online Billpay
  • NFL Football tickets drawing
  • Now Offering Safe Deposit Boxes
  • Christmas is Just Around the Corner...
  • New Member Groups
  • New ATM in Piggly Wiggly
  • New Membership Drawin. Win $500!
  • Corning Branch now open to the public.
  • Come visit us at the Southside Show-Biz Tradeshow.
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