NetBranch

Computer System Upgrades

There are alot of changes coming to Your Piedmont Credit Union.  We are upgrading our computer system the weekend of November 15th.  This means that fresh, new and enhanced service options are coming your way!  Read on further to learn how these changes affect you and how to best take advantage of them. ... keep reading...

Coins Newsletter - Winter 2012

Learn about our all new & improved NetBranch upgrades.  Read about our award winning Christmas Parade float.  Finds the best option for preparing & filing your taxes.  Apply for one of our scholarships if you're going to school next fall!  All this and more in the latest issue of Coins! ... keep reading...

NetBranch Upgrades

Watch a video of our all new NetBranch Upgrades!

  ... keep reading...

Free Online Billpay

Here is a quote from a member who started using Online Billpay.

"This is great! I may never have to write a check again. You need to tell everybody about this!"

Online Billpay really is a great service that is offered for free to any member with a share draft checking account. It is very easy to setup and offers many other great features.

Coins Newsletter - Fall 2011

In this issue of Coins you will find information about the all new Member Advantage Club, a How-To on obtaining your credit report, NetBranch upgrades and how to win an iPad2!
Read about these topics and more in the latest edition of Coins! ... keep reading...

If you don't know your password...

If you cannot remember your password we would need for you to contact us to let us know that you would like your password reset. Credit Union staff cannot lookup what your old password is.  There is no charge to reset your NetBranch password.  We will issue you a temporary, one time use password.  When you logon with it you will be asked to select a new password.  At this point you may choose any password including those you have previously used. ... keep reading...

Account Locked Out

If your account is locked out it will automatically unlock after three hours.  You may call our office and request that the account be unlocked prior to that. In most cases an account only gets locked out after several failed logon attempts.  Be sure that you are typing in the correct member number* (Login ID) and password.  If you cannot remember your password you may contact us and request a new one.  ... keep reading...

Cannot Sign on to NetBranch

If you're having trouble signing on to NetBranch here's what to do.

First, be sure that you are using the correct member number (Login ID) and password.  There is an option to reset your password on the logon screen.  Click where it says "Forgot Your Password?".  You will be required to answer several private questions about you or your account. ... keep reading...

"Unable to Recognize Computer" message

Question: "Why do I get the "We are unable to recognize the computer you are signing in from" message?"

Piedmont Credit Union employs strong security and encryption measures to prevent theft and fraudulent activity.  This feature requires extra security measure such as the answering of specific questions before it will allow access to your accounts.  This is called Multi-Factor Authentication (MFA). ... keep reading...

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